Recovering from the WHM interface
Recovering from WHM interface
The recovery is similar to what is described in Recovery in the cPanel UI (p. 6). The differences are as follows:
- When you request to download .zip archive, the archive is placed in the /root/backup_cloud/ folder. To change the archive location:
- Open /usr/local/cpanel/base/3rdparty/acronisbackup/srv/config.ini In section [app], add downloads_path = /root/new_path_to_archives/
- Restart the Python service:
/usr/local/cpanel/base/3rdparty/acronisbackup/scripts/acronis-backup-srv.sh restart - These archives are stored for seven days by default. To change the retention period:
- Open /usr/local/cpanel/base/3rdparty/acronisbackup/srv/config.ini In section [app], add downloads_retention_days = 1
- Restart the Python service:
/usr/local/cpanel/base/3rdparty/acronisbackup/scripts/acronis-backup-srv.sh restart - When you recover a user database as a new one, it is created under the user the original database belongs to.
- You can recover the entire server.
- You can recover or download accounts. When recovering individual accounts, you can configure several recovery options (p. 12).
Reverting a running cPanel server to a previous state
- Click Plugins > Acronis Backup.
- Open the Backups tab.
- Select a recovery point.
- Click Recover entire server and confirm.
As result, the entire server is reverted to the selected recovery point. All changes made after the backup will be lost.
The progress of the operation can be tracked in the Acronis web console.
If the WHM UI is not available as a result of the server failure, recover the server by using the Acronis web console or Acronis bootable media.
Options for recovering individual accounts via WHM UI
When you are recovering individual accounts from WHM UI, you can configure the following recovery options:
- Overwrite the existing account
Use this option when another account with the same name exists. The existing account will be overwritten. - Change the user name
Use this option to change the name of the recovered account. The maximum account name length is 16 alphanumeric characters. - Assign a dedicated IP address
Use this option to assign a spare dedicated IP address for the recovered account. You can configure the list of IPs in the IP functions section of WHM. - Skip recovery of databases
Use this option to skip the recovery of databases. - Skip recovery of home directory
Use this option to skip the recovery of files in the user home directory.
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