Recovery (in the Power User view )

Recovery (in the Power User view )

Recovery in the Power User view 

In the Power User view, a customer can: 
  1. Download or recover individual files and folders 
  2. Download or recover databases to their original location) or as new ones 
  3. Download or recover  mailboxes 
  4. Recover the entire Plesk server

Downloading files 

  1. Go to Server Management > Acronis Backup. 
  2. Open the Backups tab. 
  3. Select a recovery point.
    After you select the recovery point, the corresponding backup is mounted to the Plesk server. The process may take up to a few minutes. 
  4. Click Files. 
  5. Select the files and folders to download. 
  6. Click Download. 
If you choose to download a single file, the download will start immediately. 

If you request to download several files, a .zip file will be prepared and placed into your webspace. Once the file is ready, download it by using the link in the notification bar or in the Operations Log, or by using Plesk Files Manager. 

Recovering files to the original location 

  1. Go to Server Management > Acronis Backup. 
  2. Open the Backups tab. 
  3. Select a recovery point. 
    After you select the recovery point, the corresponding backup is mounted to the Plesk server.
    The process may take up to a few minutes. 
  4. Click Files. 
  5. Select the files and folders to recover. 
  6. Click Recover. 
  7. If at least one folder is selected, you can select the Delete any files in the original location that were created after the backup option. If this option is enabled, all files from selected folders will be deleted before the recovery. This option may be useful if your website were hacked, to ensure that all malicious files are deleted. 
  8. Click Recover. 
As a result, the selected files on the Plesk server are replaced with their copies from the backup. 

Downloading database dumps 

  1. Go to Server Management > Acronis Backup. 
  2. Open the Backups tab. 
  3. Select a recovery point. 
  4. Click Databases. 
  5. Select the databases to download. 
  6. Click Download.
    As result, a .zip file with SQL dumps is prepared and placed into your webspace. 

Recovering databases to the original location 

  1. Go to Server Management > Acronis Backup. 
  2. Open the Backups tab. 
  3. Select a recovery point. 
  4. Click Databases. 
  5. Select databases to recover. 
  6. Click Recover. 
  7. Ensure that the Add suffix to the recovered database name check box is cleared. 
  8. Click Recover. 
As a result, the selected databases are recovered to the original location. The existing databases are overwritten. If a database no longer exists, it is recreated automatically. If the missing database had a user assigned, you may need to reassign this user manually. 

Recovering databases as new ones 

  1. Go to Server Management > Acronis Backup. 
  2. Open the Backups tab. 
  3. Select a recovery point. 
  4. Click Databases. 
  5. Select databases to recover. 
  6. Click Recover. 
  7. Select the Add suffix to the recovered database name check box, and then enter the desired suffix. 
  8. Click Recover. 
As a result, new databases with the %original_name%%suffix% name are created on the Plesk server. The existing databases are not affected. If the original databases had a user assigned, you may need to reassign this user to the new databases manually. 

Downloading mailboxes 

  1. Go to Server Management > Acronis Backup. 
  2. Open the Backups tab. 
  3. Select a recovery point. 
  4. Click Mailboxes. 
  5. Select mailboxes to download. 
  6. Click Download. 
As a result, a .zip file with the mailboxes' contents is prepared and placed into your webspace. 

Recovering mailboxes to the original location 

  1. Go to Server Management > Acronis Backup. 
  2. Open the Backups tab. 
  3. Select a recovery point. 
  4. Click Mailboxes. 
  5. Select the mailboxes to recover. 
  6. Click Recover, and then confirm the action. 
As a result, the selected mailboxes are recovered to the original location. If a mailbox no longer exists on the server, it is recreated automatically. If the missing mailbox had a password set, you may need to reset this password manually. 

Recovering the entire Plesk server 

  1. Go to Server Management > Acronis Backup. 
  2. Open the Backups tab. 
  3. Select a recovery point. 
  4. Click Recover entire server, and then confirm the action. 
As result, the entire server is reverted to the selected recovery point. All changes made after the backup will be lost. 
The progress of the operation can be tracked in the backup console. 
If the Plesk interface is not available as a result of the server failure, recover the server by using the backup console or Acronis bootable media. 

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