Recovering Google Drive files

Recovering Google Drive files

  1. Click G Suite.
  2. If multiple G Suite organizations were added to the backup service, select the organization whose backed-up data you want to recover. Otherwise, skip this step
  3. Expand the Users node, select All users, select the user whose Google Drive files you want to recover, and then click Recovery.
    If the user was deleted, select the user in the Cloud applications backups section of the Backups tab (p. 110), and then click Show backups.
    You can search users by name. Wildcards are not supported.
  4. Select a recovery point.
    Tip. To see only the recovery points that contain Google Drive files, select Google Drive in Filter by content.
  5. Click Recover > Files/folders.
  6. Browse to the required folder or use search to obtain the list of the required files and folders.
    You can use one or more wildcard characters (* and ?). For more details about using wildcards, refer to "File filters" (p. 73).
    The search is not available if the backup is encrypted.
  7. Select the files that you want to recover.
    If the backup is not encrypted and you selected a single file, you can click Show versions to select the file version to recover. You can select any backed-up version, earlier or later than the selected recovery point.
  8. If you want to download a file, select the file, click Download, select the location to save the file to, and then click Save. Otherwise, skip this step.
  9. Click Recover.
  10. If multiple G Suite organizations were added to the backup service, click G Suite organization to view, change, or specify the target organization.
    By default, the original organization is selected. If this organization is no longer registered in the backup service, you must specify the target organization.
  11. In Recover to drive, view, change, or specify the target user or the target Shared drive.
    By default, the original user is selected. If this user does not exist or a non-original organization is selected, you must specify the target user or the target Shared drive.
  12. In Path, view or change the target folder in the target user's Google Drive or in the target Shared drive. By default, the original location is selected.
  13. Select whether to recover the sharing permissions for the files.
  14. Click Start recovery.Select one of the file overwriting options:
    1. Overwrite existing files
    2. Overwrite an existing file if it is older
    3. Do not overwrite existing files
  15. Click Proceed to confirm your decision.


    • Related Articles

    • Recovering an entire Google Drive

      Click G Suite. If multiple G Suite organizations were added to the backup service, select the organization whose backed-up data you want to recover. Otherwise, skip this step. Expand the Users node, select All users, select the user whose Google ...

    • Backing up Google Drive files

      What items can be backed up? You can back up an entire Google Drive, or individual files and folders. Optionally, you can choose to back up files that are shared with the Google Drive user. Files are backed up together with their sharing permissions. ...

    • Selecting Which Google Drive files Should Be Backed Up

      Selecting Google Drive files  To select Google Drive files Click G Suite. If multiple G Suite organizations were added to the backup service, select the organization whos users' data you want to back up. Otherwise, skip this step. Do one of the ...

    • Protecting Gsuite Shared drive files

      What items can be backed up? You can back up an entire Shared drive, or individual files and folders. Files are backed up together with their sharing permissions. Limitations A Shared drive without members cannot be backed up, due to Google Drive API ...

    • Recovering an entire Shared drive

      Click G Suite. If multiple G Suite organizations were added to the backup service, select the organization whos backed-up data you want to recover. Otherwise, skip this step. Expand the Shared drives node, select All Shared drives, select the Shared ...