G Suite Backup

G Suite Backup

What does G Suite protection mean?

  1. Cloud-to-cloud backup and recovery of G Suite user data (Gmail mailboxes, Calendars, Contacts, Google Drives) and G Suite Shared drives.
  2. Granular recovery of emails, files, contacts, and other items.
  3. Support for several G Suite organisations and cross-organisation recovery.
  4. Optional notarisation of the backed-up files by means of the Ethereum blockchain database. When enabled, you can prove that a file is authentic and unchanged since it was backed up.
  5. Optional full-text search. When enabled, you can search emails by their content.
  6. Up to 5000 items (mailboxes, Google Drives, and Shared drives) per company can be protected without performance degradation.

Requirements

  1. G Suite: You must be a super administrator for your G Suite organisation - This is the default for the user that sets up G Suite with Google.
  2. Backoops: You must be a company administrator for your Backoops account - This is the default for the user that signs up for the service.

Enabling Backups in G Suite

To add your G Suite organisation to the backup service, you must be signed in as a Super Admin with enabled API access (Security > API reference > Enable API access in the Google Admin console).

The Super Admin password is not stored anywhere and is not used to perform backup and recovery. Changing this password in G Suite does not affect backup service operation.

Warning

If the Super Admin who added the G Suite organisation is deleted from G Suite or assigned a role with less privileges, the backups will fail with an error like "access denied". In this case, repeat the "Adding a G Suite Organisation" procedure and specify valid Super Admin credentials. To avoid this situation, we recommend creating a dedicated Super Admin user for backup and recovery purposes.

Backup Schedules

Because the cloud agent serves multiple customers, it determines the start time for each backup plan on its own, to ensure an even load during a day and an equal quality of service for all of the customers.

Each backup plan runs daily at the same time of day.

Limitations

  1. Searching inside of encrypted backups is not supported.
  2. You can only perform as maximum of 10 manual backups during an hour (p. 114).
  3. You can't run more than 10 G Suite and Office 365 recovery operations at the same time.


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