Finding your website configuration details
If you are unsure on how to do any of the steps below, please get in touch as we will be happy to help,
To backup your website we will need to make sure the following is enabled.
- SSH for SFTP
- If connecting directly to the database server you need to make sure port 3306 is open for remote connections
You will want to check with your web host that both of these are enabled and you have the correct username and password for the SSH service.
Location of MySql details for Database backups in popular programs.
WordPress / woocommerce
WordPress / woocommerce - The database details are stored in the web root of the joomla install in a file called wp-config.php
This file can be viewed in either your FTP or if the website is hosted on a cpanel or Plesk server you can use the online file manager.
Once you have opened the wp_config.php file you need to look for the following
You will need the username and password for the database when completing the website backup setup process.
Joomla
Joomla - The database details are stored in the web root of the joomla install in a file called configuration.php
This file can be viewed in either your FTP or if the website is hosted on a cpanel or Plesk server you can use the online file manager.
Once you have opened the configuration.php file you need to look for the following
You will need the username and password for the database when completing the website backup setup process.
Magento
The database details are stored in the /app/etc/ folder of the magento install in a file called local.xml
This file can be viewed in either your FTP or if the website is hosted on a cpanel or Plesk server you can use the online file manager.
Once you have opened the local.xml file you need to look for the following
You will need the username and password for the database when completing the website backup setup process.
Magento 2
The database details are stored in the /app/etc/ folder of the magento2 install in a file called env.php
This file can be viewed in either your FTP or if the website is hosted on a cpanel or Plesk server you can use the online file manager.
Once you have opened the env.php file you need to look for the following
You will need the username and password for the database when completing the website backup setup process.
Drupal
The database details are stored in the /sites/default/ folder of the drupal install in a file called settings. php
This file can be viewed in either your FTP or if the website is hosted on a cpanel or Plesk server you can use the online file manager.
Once you have opened the settings. php file you need to look for the following
You will need the username and password for the database when completing the website backup setup process.
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